Privacy Policy and Terms of Use

Last Updated on May 26, 2020. This Privacy Policy is effective immediately for Users after that date.

Created Agency SRL or Created Agency Consulting or Created Agency (“we,” “us,”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This policy describes:

• the types of information that we may collect from you when you access or use our Website – www.created.agency and other online services (collectively, our “Services”); and

• our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect through our Services and in the electronic communications sent through or in connection with our Services.

Definitions

User

“User” or “you” or “your” refers to you, as a user of the Services. A user is someone who accesses or uses the Services for the purpose of sharing, displaying, hosting, publishing, transacting, uploading information or viewing pictures and includes other persons jointly participating in using the Services.

Content

“Content” will include (but is not limited to) images, photos, audio, video, location data, ‘nearby places’, and all other forms of information or data. 

Created Agency Consulting strives to offer its visitors and Users the many advantages of Internet technology and to provide an interactive and personalized experience. For these purposes, we, from Created Agency Consulting, may use personally identifiable information – like your name, e-mail address, address, telephone number, etc., which are subject to the terms of this Privacy Policy. We, and we suppose you too, do not tolerate spam. We will therefore never sell, barter, or rent your email address to any unauthorized third parties. 

1. What personal data we collect and why we collect it

Created Agency Consulting may collect and use information of and regarding its Users. We collect only data which is essential to our operations and enables us to provide you with better user experience.

The information, through which the person may be identified, may include data, which the User voluntarily enters, uses or provides when using the Services of the Created Agency Consulting  Website  Created Agency Consulting collects and uses the information for the purposes, outlined in this Privacy Policy, as well as to offer new services to the User or to familiarise him with new functionalities on the Website.

We may also use certain performance tracking tools, such as Google Analytics. Through the use of Google Analytics we gather information regarding your behaviour and preferences when using our online platform.

We collect two types of information from and about our Users, including information:

• by which you may be personally identified; and/or

• about your internet connection, the equipment you use to access our Services and your usage details (i.e. your Internet Service Provider).

The information we collect on or through our Services may include:

ii.         Contact Information: Your contact information, such as email address and other ways of communication. We collect this information in order to provide you with access to certain features of our Services and to inform you about relevant information concerning your use of our Services.

iii.         Preferences: Your preferences and settings such as time zone and language. We collect this information in order to enhance your user experience.

v.         Searches and other activities: The search terms you have looked up and results you selected. We collect this information in order to improve your user experience and provide you with more relevant content and Services.

vi.         Browsing information: How long you used our Services, which features you used, etc. We collect this information in order to analyse the behaviour of our users and improve our Services.

vii.         Communications: Between you and Created Agency Consulting support staff regarding the Services. We collect this information in order to monitor the quality of our support staff and your communications with us.

ix.         Information from third parties: We may collect, process and store your user ID associated with any social media account (such as your Facebook and Google account) that you use to sign into the Services or connect with or use with the Services. This could include, without limitation, any information that you have made public through a given social media account of yours. We collect this information in order to provide you with an easier and faster access to our Services.

x.         Location Data: We may collect information about your location if you have instructed your mobile device or computer to send such information via the privacy settings on that mobile device or computer. We may use the location data collected to enhance your use of the Services by providing you with relevant content and contextual advertising.

2. How we gather information from users?

How we collect and store information depends on the pages you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our Website, request certain features, such as e-mail newsletters. Like most Websites, Created Agency Consulting also collects information automatically and through the use of electronic tools that may be transparent to our visitors and Users. For example, we may log the name of your Internet Service Provider.

3. What we do with the information we collect?

Like other Websites, we collect information to enhance your visit and deliver more individualised content. We respect your privacy and do not share your information with anyone, except in cases when that proves necessary.

We will retain the information we collect from you for a period of maximum of 5 /five/ years, or less if it is no longer necessary for the provision of the Created Agency Consulting services to you. After the expiry of this period we undertake to delete any information we have collected from you.

Aggregate information and information that does not personally identify you, may be used in many ways. For example, Created Agency Consulting may combine information about your usage patterns on the Website with similar information obtained from other users to help enhance our site and Services (e.g., to learn which pages are visited the most or what features Users find the most attractive). This information does not include any information about you and does not allow anyone to identify you individually. We may use personally identifiable information, collected on the Website, to communicate with you about your registration and customisation preferences; our Terms of Service and Privacy Policy; services and products offered by or through the Website; and other topics we think you might find of interest. Personally identifiable information collected by Created Agency Consulting may also be used for other purposes, including but not limited to Website administration, troubleshooting, processing of e-commerce transactions and other communications with you.

We may use personal information we collect from you, such as age, gender, interests, activities etc. in order to better understand your behaviour and provide you with the most relevant content and advertisements. We use this information to serve you with more relevant advertisements, a process also known as Remarketing. 

For example, you may see certain advertisements on this website or other websites due to the fact that we contract with Google and other similar third parties, to target our advertisements based on the information we or they have collected, including but not limited through automated means, such as cookies. 

You may opt out of the automated collection of information by changing your preferences at http://www.google.com/settings/ads.

4. Disclosure

Created Agency Consulting won’t transfer information about you to third parties for the purpose of providing or facilitating third-party advertising to you. We won’t sell information about you. We may share your account information with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process; (4) when we have a good faith belief that doing so will help prevent imminent harm to someone. If we are going to share your information in response to legal process, we’ll give you notice so you can challenge it (for example by seeking court intervention), unless we’re prohibited by law or believe doing so may endanger others. We will object to requests for information about users of our services that we believe are improper. Certain third parties who provide technical support for the operation of our Website – our Web hosting service for example – may have access to such information.

5. Change, review or withdrawal

If you would like to review, change or delete personal data we have collected from you or you had submitted or permanently delete your account, please contact us. You may also withdraw your consent for collecting your personal information at any time. To do so, please contact us at [email protected]

6. Governing law

This Privacy Policy and the use of the Website are governed by the laws of Belgium. The parties undertake to first try to resolve the dispute with by negotiation. If the parties fail to reach an amicable resolution through negotiation, Created Agency Consulting agrees to submit the dispute to the competent Court of Belgium.

7. Ownership and rights

The copyrights of our Website are the property of Created Agency Consulting.

Texts, graphics, photographs, animations, videos and clips, visible on the Website are the object of copyright and are part of the intellectual property of Created Agency Consulting or its clients if so stated next to the relevant texts, graphics, photographs, animations, videos and clips. Those are only used as part of Created Agency Consulting portfolio materials and may not be reproduced, used, presented or represented without an explicit written permission by Created Agency Consulting. Any distribution of files, obtained by the Users under the Terms and Conditions of the Website, or of parts of such files, constitutes a violation of the relevant intellectual property protection laws and is prosecuted by the law.

Nothing contained on this Website may be interpreted as granting a license or right of use as a trademark without the prior explicit written consent of Created Agency Consulting.

8. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

9. Third-party website links

Created Agency Consulting, in its sole discretion, or other end users through the use of the Sites may provide links to other sites on the Internet for your convenience in locating related information, programs, and services. Created Agency Consulting has not necessarily reviewed such websites, and are maintained by third parties, over which Created Agency Consulting exercises no control. Created Agency Consulting is not responsible for the availability of these outside resources or their contents. Use of these sites is at your own risk. Created Agency Consulting makes no warranties or representations of any kind as to the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. Created Agency Consulting expressly disclaims any responsibility for the content, the materials, the accuracy of the information, and/or quality of the services provided by, available through, or advertised on these sites and Created Agency Consulting disclaims all liability with regard to your access to and use of such linked sites. Moreover, these links do not imply an endorsement by Created Agency Consulting with respect to such sites or any related i) third party, information, or material; ii) identified candidate for political office; and iii) products or services provided by any third party. Created Agency Consulting has no obligation to monitor, control, or restrict the use of the Sites, or third-party websites accessible via links on the Sites. The inclusion of such a link does not imply endorsement of any site by Created Agency Consulting or any association with its operators. Created Agency Consulting has no obligation to verify any content submitted by you or to provide any registration or other information to you concerning any content.

10. Miscellaneous

Created Agency Consulting is controlled, operated and administered entirely within Belgium.

If you are accessing the Created Agency Consulting Website from another jurisdiction, please be advised that you are transferring your personal information to Created Agency Consulting in Belgium and, by using the Website, you consent to that transfer and to abide by the applicable laws concerning your use of the Website and your agreements with us.

This statement and the policies outlined in this Privacy Policy are not intended to and do not create any contractual or other legal rights in or on behalf of any third party.

Created Agency Consulting may provide a translation of the English version of the Privacy Policy into other languages. You understand and agree that any translation of the Privacy Policy into other languages is only for your convenience and that the English version shall govern your rights and responsibilities. In case there are any inconsistencies between the English version of the Privacy Policy and its translated versions, the English version of the Terms shall prevail.

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